21 May Veterans Centre Sydney Northern Beaches service delivery during the COVID-19 pandemic
We would like to update you about some interim changes that have had to be made to our client service delivery model during the COVID-19 pandemic, based on Government public health advice to limit travel and adhere to social distancing measures.
Please refer to the email that has been sent to you directly about our continued commitment to provide you support:
- As of COB Friday 27 March 2020, our team will be transitioning to work remotely from home.
- We will be able to support you over the phone and via online meetings, however until further advice from the Government, we will not be in a position to meet or organise any face to face meetings.
During the COVID-19 pandemic, unfortunately we will not be in a position to take on new clients. Below are some suggested services we would recommend contacting for advocacy and support:
Veterans Advocacy and Support Services:
Veteran Advocacy Services
Phone: 1300 888 529
Accredited Advocate Register
Keep checking this website for updates on when we will be able to resume our normal service delivery model.
Amidst this unsettling time of the COVID-19 pandemic, we will strive to continue to do our best for our Veteran Community.
Looking after your mental health during COVID-19 pandemic:
Events like the COVID-19 pandemic can be very stressful, overwhelming and we can all be affected differently. Below are some contact numbers and links to websites for support services that may be helpful to you and your families:
Emergency and Crisis Support Services:
Telephone Support Services:
Veteran Specific Counselling Support Services:
The National Centre for Veterans’ Healthcare
The National Centre for Veterans’ Healthcare (NCVH) continues to provide support to veterans and their families in these uncertain times.
They have moved their clinical consultations to online platforms, to continue to provide telehealth case management and mental health support (psychiatry and psychology).
Phone: 02 9767 8669
Telephone Counselling and Short-term Counselling:
GP Referral to Counselling Services:
Better Access to Mental Health
Medicare rebates under the Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS (Better Access) initiative. Available for patients with a mental disorder to receive up to ten individual and up to ten group allied mental health services per calendar year.
Click here for the fact sheet: https://tinyurl.com/tbn2os9
Online Resources and Support:
The WayAhead Directory is a comprehensive online database used to find local services, to make referrals and access mental health information and resources.