Inaugural Breaking Down the Barriers Symposium | Veterans Centre
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Veterans Centre Sydney Northern Beaches service delivery during the COVID-19 pandemic

Veterans Centre Sydney Northern Beaches service delivery during the COVID-19 pandemic

 

We would like to update you about some interim changes that have had to be made to our client service delivery model during the COVID-19 pandemic, based on Government public health advice to limit travel and adhere to social distancing measures.

Current clients:
Please refer to the email that has been sent to you directly about our continued commitment to provide you support:

  • As of COB Friday 27 March 2020, our team will be transitioning to work remotely from home.
  • We will be able to support you over the phone and via online meetings, however until further advice from the Government, we will not be in a position to meet or organise any face to face meetings.


New enquries:
During the COVID-19 pandemic, unfortunately we will not be in a position to take on new clients. Below are some suggested services we would recommend contacting for advocacy and support:

Veterans Advocacy and Support Services:

Department of Veterans Affairs
Phone: 1800 555 254,
www.dva.gov.au

RSL Defence Care
Phone: 02 8088 0388 
www.defencecare.org.au

Legacy
Phone: 02 9248 9000
www.legacy.com.au

Veteran Advocacy Services
Phone: 1300 888 529
www.legalaid.nsw.gov.au/what-we-do/civil-law/veterans-advocacy

Accredited Advocate Register
www.advocateregister.com.au

Keep checking this website for updates on when we will be able to resume our normal service delivery model.
Amidst this unsettling time of the COVID-19 pandemic, we will strive to continue to do our best for our Veteran Community.


Looking after your mental health during COVID-19 pandemic:
Events like the COVID-19 pandemic can be very stressful, overwhelming and we can all be affected differently. Below are some contact numbers and links to websites for support services that may be helpful to you and your families:

Emergency and Crisis Support Services:


Emergency | Triple Zero

If someone has attempted or is at an immediate risk of attempting to harm themselves or someone else, call 000 immediately.

Crisis | Lifeline
Phone: 13 11 14
www.lifeline.org.au

Crisis | Suicide Call Back Service
Phone: 1300 659 467
www.suicidecallbackservice.org.au

Telephone Support Services:


Mensline Australia

A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
Phone: 1300 789 978

Kids Helpline
A free, private and confidential telephone and online counselling service specifically for young people aged between 5 and 25.
Phone: 1800 551 800

Headspace
Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
Phone: 1800 650 890

Veteran Specific Counselling Support Services:


The National Centre for Veterans’ Healthcare

The National Centre for Veterans’ Healthcare (NCVH) continues to provide support to veterans and their families in these uncertain times.
They have moved their clinical consultations to online platforms, to continue to provide telehealth case management and mental health support (psychiatry and psychology).

Phone: 02 9767 8669
www.slhd.nsw.gov.au/concord/ncvh/

Open Arms
Open Arms provides individual, couple and family counselling for current and former serving ADF personnel and their families.
Phone: 1800 011 046
www.openarms.gov.au