Defence Family Support | Veterans Centre Sydney Northern Beaches
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Veterans Centre Sydney Northern Beaches service delivery during the COVID-19 pandemic

We would like to update you about some interim changes that have had to be made to our client service delivery model during the COVID-19 pandemic, based on Government public health advice to limit travel and adhere to social distancing measures.

 

Current clients:

Please refer to the email that has been sent to you directly about our continued commitment to provide you support:-

  • As of COB Friday 27 March 2020, our team will be transitioning to work remotely from home.
  • We will be able to support you over the phone and via online meetings, however until further advice from the Government, we will not be in a position to meet or organise any face to face meetings.

New enquiries:

During the COVID-19 pandemic, unfortunately we will not be in a position to take on new clients. Below are some suggested services we would recommend contacting for advocacy and support:-

Keep checking this website for updates on when we will be able to resume our normal service delivery model.

Amidst this unsettling time of the COVID-19 pandemic, we will strive to continue to do our best for our Veteran Community.

Looking after your mental health during COVID-19 pandemic

Events like the COVID-19 pandemic can be very stressful, overwhelming and we can all be affected differently. Below are some contact numbers and links to websites for support services that may be helpful to you and your families:-

  • Emergency and Crisis Support Services

  • SITUATION

    SUPPORT SERVICE

    CONTACT NUMBER

    WEBSITE

    Emergency

    Triple Zero. If someone has attempted or is at an immediate risk of attempting to harm themselves or someone else, call 000 immediately.

    000

    www.triplezero.gov.au

    Crisis

    Lifeline

    13 11 14

    www.lifeline.org.au

    Suicide Call Back Service

    1300 659 467

    www.suicidecallbackservice.org.au

  • Telephone Support Services

  • SITUATION

    SUPPORT SERVICE

    CONTACT NUMBER

    WEBSITE

    Telephone support

    MensLine Australia

    A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

    1300 78 99 78

    mensline.org.au

    Kids Help Line

    A free, private and confidential telephone and online counselling service specifically for young people aged between 5 and 25.

    1800 55 1800

    kidshelpline.com.au

    Headspace

    Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.

    1800 650 890

    headspace.org.au

  • Veteran Specific Counselling Support Services

  • SITUATION

    SUPPORT SERVICE

    CONTACT NUMBER

    WEBSITE

    Veteran specific counselling support services

    The National Centre for Veterans’ Healthcare

    The National Centre for Veterans’ Healthcare (NCVH) continues to provide support to veterans and their families in these uncertain times.

    They have moved their clinical consultations to online platforms, to continue to provide telehealth case management and mental health support (psychiatry and psychology).

    (02) 9767 8669

     

    SLHD-NCVHConcord@health.nsw.gov.au

    www.slhd.nsw.gov.au/concord/ncvh/

    Open Arms

    Open Arms provides individual, couple and family counselling for current and former serving ADF personnel and families.

    1800 011 046

     

    www.openarms.gov.au

  • Telephone Counselling and Short-term Counselling

  • SITUATION

    SUPPORT SERVICE

    CONTACT NUMBER

    WEBSITE

    Telephone counselling & short-term counselling

    Carers Australia

    Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.

    1800 242 636

    www.carersaustralia.com.au

  • GP Referral to Counselling Services

  • SITUATION

    SUPPORT SERVICE

    WEBSITE LINK

    GP referral to counselling services

    Better Access to Mental Health

    Medicare rebates under the Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS (Better Access) initiative. Available for patients with a mental disorder to receive up to ten individual and up to ten group allied mental health services per calendar year.

    Fact sheet:

    https://tinyurl.com/tbn2os9

Would you like to donate to VCSNB?

The Veterans Centre Sydney Northern Beaches (VCSNB) cannot operate without the generous contributions of our supporters who comprise of many organisations and individuals.

All donated funds are used to meet our charitable purpose; supporting our current and former servicemen, servicewomen and their families in need.

If you would like to contribute, you can make a secure donation via the Donations page.

CLICK HERE TO DONATE

Advocacy Services

Advocates are the linchpin of our supporting services at the Centre. They understand the legislation affecting our current and former serving communities and have knowledge of a wide range of supporting services/organisations. Given the complexity of chronic physical health and psychological conditions, this broad understanding is essential. Our advocates are paid and volunteer men and women between the ages of 25 and 70.

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